This page sets out the legal terms that govern your use of rajaerop and the rights you hold over your account data. Access to rajaerop depends on local law and is available only where permitted in eligible regions of Indonesia.
Account Policy
Data Rights
DANA & OVO Context
Indonesia Coverage
POLICY POSTURE
How Our Legal Framework Applies
Our legal terms apply to every session you open on rajaerop — whether you are browsing slots from Spadegaming, joining a live table room, or managing your wallet balance tied to DANA or OVO. The terms cover account creation, transaction records, and the content we make available in the lobby. We do not make guarantees about legal outcomes; what we commit to is transparent documentation of how your data is handled, where your account records are stored, and how you can act on them. Jurisdiction matters: access to certain game categories and account features depends on the laws of the region where you are located. Where local law does not permit access, those features are not available to you. If you use DANA or OVO to fund your account wallet, your transaction records are visible inside your account dashboard after login. Our policy does not override the terms set by those payment providers, and we recommend reviewing their own conditions alongside ours. Any updates to these terms are posted on this page; continued use of the account after a change takes effect constitutes acceptance of the revised terms.
DANA Wallet
Transactions processed via DANA are recorded in your rajaerop account dashboard. Our policy covers how we store and display those records on our side; DANA's own terms govern the transfer itself.
OVO Transfer
OVO deposits and withdrawals appear in your transaction history within your account. Review the history tab after each session to confirm the amounts shown match your OVO activity.
Account Records
Your account records — login history, wallet movements, game session logs — are held under the retention terms described in this policy and accessible to you through the account settings page.
Regional Access
Some account features and game categories are subject to regional eligibility. Where local law in Indonesia restricts access, those sections of the lobby will not load for your account.
POLICY SCOPE
What This Policy Covers and What It Does Not
Understanding the exact reach of these terms helps you know where to look when a question comes up. Four distinct areas fall inside or outside our policy depending on the nature of the activity.
Account Access
Login credentials, session management, and account security steps fall fully within this policy. We describe what data we collect at login and how we protect it on our side.
Wallet Transactions
Movements between your rajaerop wallet and external providers like DANA or OVO are partly within scope — we cover our records; the payment provider's own terms govern the transfer leg.
Site Content
The game titles available in the lobby — including rooms from Spadegaming and Pragmatic Play — are governed by our content terms. Studio availability can change; the current state is shown in the lobby after login.
Third-Party Services
External services linked from rajaerop, including payment apps and identity verification tools, operate under their own legal frameworks. Our policy does not extend to those third parties.
YOUR RIGHTS
Actions You Can Take Under This Policy
You hold practical rights over the information rajaerop holds on your account. These are not abstract entitlements — each one maps to a step you can take inside your account or through our support channel. To review your records, open the account dashboard after login and navigate to the history tab; transaction entries, session logs, and wallet movements are listed there. To correct account details such as your registered contact information, go to account settings and edit the relevant field — some fields require identity confirmation before the change saves. If you want to raise a question about how your data is handled, the policy contact channel is the right starting point. Submit your query with your account reference number so the team can locate your record without delay. For requests that involve deleting or exporting your data, use the dedicated form linked from the support page; processing time depends on the nature of the request and is communicated to you after submission.
Review Records
Your full transaction and session history is visible in the account dashboard under the history tab. No request needed — log in and the data is there, organised by date.
Correct Details
Account details like your registered email or contact number can be updated in account settings. Fields that affect wallet payouts may require identity confirmation before the edit is accepted.
Raise a Query
Policy questions go to our support channel. Include your account reference number in the message so the team can pull your record directly without back-and-forth.
Request Data Changes
For deletion or export requests, use the dedicated form on the support page. We will confirm receipt and outline the next steps once the request is logged.
CONTACT PATHS
How to Reach the Policy Team
Three contact paths are open for legal and policy questions. Choose the one that matches the urgency and nature of your request.
Live Chat
Open the chat widget from any page on rajaerop while logged in. For policy questions, include your account reference number in the first message so the agent can locate your record immediately.
Email Support
Send detailed policy queries, data requests, or written objections to the support email address listed in your account settings page. Written requests create a documented record of your submission.
Account Dashboard
Many policy actions — reviewing records, editing details, checking transaction status — can be handled directly inside your account without contacting support. Check the dashboard first.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
Our approach to your data is built around the principle that you should be able to see what we hold and act on it. Here is how each area works in practice.
Data Storage
Account records, wallet transaction logs, and session history are retained in line with the period stated in the current version of this policy. The retention period is shown on the policy details page inside your account after login.
Cookies
We use cookies to keep your session active and to remember account preferences across visits. Cookie settings can be reviewed and adjusted in your browser; disabling certain cookies may affect how the lobby loads for your account.
Account Security
Your account is protected through login credentials and, where enabled, a secondary verification step. Never share your login details. If you suspect unauthorised access, change your password immediately via account settings and contact support.
Policy Changes
When these terms are updated, the revised version is posted on this page with the effective date noted at the top. The current state of the policy is always what applies to active accounts; check this page if you have a specific question about a recent change.
POLICY FAQ
Common Questions About Our Legal Terms
These are the questions we hear most often about how the policy works and what rights you have as an account holder.
Does rajaerop's legal policy apply to my account if I am in Indonesia?
Yes, provided access is permitted under local law in your region of Indonesia. Some features depend on regional eligibility, and where local law restricts access, those parts of the account or lobby will not be available to you.
How do I find my transaction history under the policy?
Log in to your account and open the dashboard. The history tab lists all wallet movements, including DANA and OVO transactions. No separate request is needed — the records are available to you directly after login.
Can I correct my registered account details?
Yes. Go to account settings while logged in and edit the relevant field. Fields connected to wallet payouts — such as your linked DANA or OVO number — may require identity confirmation before the change is saved.
What happens to my data if I ask for it to be deleted?
Submit a deletion request through the form linked on the support page. We will confirm receipt, outline what data is covered, and communicate the processing timeline to you. Some records may be retained for the period required under applicable law.
Who do I contact if I have a question about how my data is used?
Use the live chat on rajaerop while logged in, or send an email to the address listed in your account settings. Include your account reference number so the team can locate your record without delay.
Does this policy cover my DANA or OVO wallet outside of rajaerop?
No. Our policy covers the records we hold on our side — your account wallet balance and transaction history as displayed in the dashboard. DANA and OVO transactions are also governed by those providers' own terms, which are separate from ours.